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Endsight Blog: Leadership, Productivity, Technology

These articles are published by Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond.

We believe that your computer systems help your people and organization thrive. Because a great IT support experience goes deeper than best practices in technology, we also cover topics such as leadership and employee productivity.

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Spotlight: Chief People Officer, John Grover, on Leadership and Corporate Culture

We are excited to highlight Endsight’s very own John Grover. He answers questions related to corporate culture, leadership, and vision for Endsight.

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Endsight Pricing - What Am I Paying For?

The following blog post is an open letter to every employee at Endsight, sent sometime within the past several months. We are providing this for public consumption to benefit the business community and anyone who has a current or future relationship with Endsight.

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High Performance Starts with Trust

When we have a trusting relationship with colleagues, we don’t need to convince others of our intentions. In a trusting organizational culture, we can avoid much of the bureaucracy and politics. In fact, studies show that trust affects economic and social developments. Trust bypasses many..

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Excellent Customer Experience Starts with Detailed Focus

The following blog post is an open letter to every employee at Endsight, sent sometime within the past several months. We are providing this for public consumption to benefit the business community and anyone who has a current or future relationship with Endsight.

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Success Comes to Those Who Embrace Challenge

Our personalities are malleable. We can reshape ourselves. We can change our beliefs and create new habits. We can even change our identities if we want to. If you’ve acted indecisively at work, you can learn to act decisively. If you’ve acted timidly during one-on-one meetings with your..

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Blameless Culture: Difficult but Possible

Imagine what it would feel like to have a perfectly blameless culture. Mistakes would be thought of as nothing more than opportunities to get better. Employees would be unconcerned with judgment and repercussion when they made mistakes and thus would expose errors more quickly. Managers would see..

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