The previous IT situation for Horizon Food Group was similar to what many companies suffer from – slow response times, unresolved problems, and an inability to prevent recurring issues. According to IT Director Roger Beard, there were many times when the volume of support tickets doubled the number of employees at the company.
In 2015 Horizon Food Group chose Endsight to manage their IT,
Endsight delivers premium IT management and support to small and medium-sized businesses of all industries. Our service combines trained IT professionals with sophisticated automation and remote management technology to create reliable networks that lever our clients' business model, mission, and people.
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