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Endsight Blog: Leadership, Productivity, Technology

These articles are published by Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond.

We believe that your computer systems help your people and organization thrive. Because a great IT support experience goes deeper than best practices in technology, we also cover topics such as leadership and employee productivity.

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Prepare Your Organization: The Essential Ingredient to Cybersecurity Success

Dwight Eisenhower is credited with saying “Plans are worthless, but planning is everything.” No cybersecurity plan, however thorough and supported by cutting-edge technology, is perfect. Especially when you factor in the free will of your employees and an ever-changing landscape of threats, there..

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IT Asset Protection and The CIS Controls v8

If you are concerned about data security in your company, that’s a good thing. Protecting your company’s data, and other information that is in your organization’s care, is an essential responsibility in today’s environment. Data security, however, is just one piece of a comprehensive asset..

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IT Support Help Desk Metrics and Benchmarks (2022)

How long should IT support tickets take to resolve? This is a common question that we get from potential buyers of IT services. When this question is asked, we can be certain that they are talking about the reactive technical support portion of the Managed Services model, also known as the IT..

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How to Get Faster Home Network Speed Without Buying Any Equipment

Do you sometimes notice your connection slowing down and then speeding up again? Do you have trouble opening large files, streaming videos, or uploading photos to the cloud? Your network speed may be a factor, and there is much more to it than just having a fast Internet plan. I'm going to walk you..

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How to Create a Custom Windows 10 Slideshow Background & Lock Screen

Did you know you can create a custom slideshow background in Windows 10? This customization makes it easy for you to make your computer feel more like your own. If you want to take it a step further, you can utilize this feature for setting up a slideshow with positive affirmations for boosting..

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New Hire Checklists: Employee Onboarding & Employee Orientation

Each time you add a user to your network, it can also open your network to potential risk if you do not have a set plan in place. Whether you  work with your information technology (IT) provider or set up employees yourself, new hire checklists ensure the process is done right every time.

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