Your business technology should enable you to do your best work. This is possible when your technology aligns with your organizational mission, business model, and workflows. Our aim is that your computer systems empower your people and organization. We believe that a great IT support experience goes deeper than best practices in technology. That is why we speak to leadership and employee productivity as well.
In the summer of 2014, California had a serious earthquake in Napa resulting in power outages and caused many businesses to come to a screeching halt. For companies without private cloud services, this was a problem, but what would it look like if they had access to their work remotely? First,..
Last year, I read Pat Lencioni’s book, The Advantage. The Advantage is my favorite thus far of the nine Lencioni books I’ve read. Here’s how it inspired me to refresh the way we handle corporate strategic planning.
Printers continue to be a serious cause for frustration. There is a reason the scene in Office Space, where they tear apart a printer in the field, still resonates with us. As other technology gets more sophisticated, printers have remained as frustrating and difficult to manage as ever.
When a company decides to change to their IT support, it is often for the same reasons. Typically it’s because IT issues are taking too long to resolve, users are experiencing repeat issues, and the current response and resolution rates are slow. While these are valid reasons for wanting to switch,..
What our brains are missing I just got finished reading an interesting book called Abundance by Peter Diamandis and Steven Kotler. It’s a great book that presents a realistic case for why the future is likely to be much better than we suppose on account of technology advancements. One idea in the..
I’ve used Microsoft Excel for years as a way to analyze a sales pipeline or as a way to clean up customer lists. I’ve even used many of the rudimentary functions and calculation tools to help me total the cost of a marketing budget or to calculate percentages. But that has really been the extent of..
These articles are written by the people of Endsight, a locally outsourced IT firm with offices in Berkeley, Napa, and St Helena, serving the Greater San Francisco Bay Area and beyond. Articles should be read as expert knowledge from individual contributors and not as Endsight's official stance on included topics.
Endsight is a locally outsourced IT firm with offices in Berkeley, Napa, and St Helena, serving the Greater San Francisco Bay Area and beyond. Services include IT strategy, management, and support for mission-driven organizations, from the small businesses to the large non-profit.