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Endsight Blog: Leadership, Productivity, Technology

These articles are published by Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond.

We believe that your computer systems help your people and organization thrive. Because a great IT support experience goes deeper than best practices in technology, we also cover topics such as leadership and employee productivity.

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Cybersecurity Policies: Planning Can Save Your Business from Disaster

As an IT decision-maker, you understand the importance of being prepared for any potential cybersecurity threats. Unfortunately, many organizations wait until an incident occurs before creating an incident response plan, which can lead to costly and frustrating consequences. That's why it's crucial..

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Cloud Security Simplified: 5 Tips to Stay Safe

Let's face it, it is nearly impossible to function as a business without employing a variety of cloud services. Your critical business information resides and depends upon systems outside of your facility and control. This presents both business and technical challenges, including how to adequately..

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3 Major Benefits Practice Management Systems Provide Law Firms

Current economic pressures pose significant challenges to law firms just as they do to many businesses around the country. A confluence of issues, including a tight labor market and rising costs, challenge firm leaders to grow revenue and profits without spending more money or adding staff.

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Device Security Measures You Can Take for Your Organization

Mobile device security is a growing topic among businesses with employees who rely on mobile technology for company communications. In fact, many modern businesses expect employees to use their smartphones to access email, internal communications, and data. With trends such as the rise of remote..

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IT Support Help Desk Metrics and Benchmarks (2022)

How long should IT support tickets take to resolve? This is a common question that we get from potential buyers of IT services. When this question is asked, we can be certain that they are talking about the reactive technical support portion of the Managed Services model, also known as the IT..

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11 Signs You May Have Outgrown Your Managed IT Provider (in 2022)

Businesses are built on relationships. And just like personal relationships sometimes fade overtime, business relationships do too. Unless, of course, the relationship is maintained well. If your relationship with your IT provider has lost its spark, you have two options, repair the relationship,..

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