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Endsight Blog: Leadership, Productivity, Technology

These articles are published by Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond.

We believe that your computer systems help your people and organization thrive. Because a great IT support experience goes deeper than best practices in technology, we also cover topics such as leadership and employee productivity.

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Is Your Sales Team Under Attack? Here are 3 Common Attacks Your Sales Team Might Encounter

Tech is great, but your first and best defense is cybersecurity awareness training. Key takeaways: When thinking about cybersecurity, don’t neglect the sales team Social engineering attacks are rife 560,000 pieces of malware are detected daily A major threat comes from insiders The most effective..

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Ditch the Delay: Guide to Uncovering and Accelerating IT Help Desk Efficiency

Understanding the Common Woes Behind a Sluggish Help Desk Running any type of service desk, especially one that deals with IT issues, is never easy. Many simultaneous requests or an especially complex issue can easily overwhelm any support team. However, there are also other root causes of slow..

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Strategic IT Solutions: Transforming Law Firm Well-Being with Managed Services

Is Your Law Firm Safer with Strategic IT Solutions? Having a well-functioning IT system is crucial for the productivity of a law firm. It enables everyone to work efficiently and in sync. But, when a new system is improperly installed and applications fail or perform poorly, the quality and..

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Upgrade or Stay Put? Assessing the Benefits of Changing Your IT Managed Service Provider

Should I do nothing and wait to see if my current IT provider gets its act together? Ask yourself if it’s worth it for your business to stall, stop, or wait for any reason. The answer is NO. The purpose of running a business is to perform and grow, moving forward every day. Whereas an IT managed..

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Basic Cyber Hygiene - How to use your MSP to Combat Cybercrime

Establishing basic cyber hygiene is critical in today’s world of increased numbers of bad actors and cyber threats. Here’s how using an MSP can help. Key Takeaways: What is cyber hygiene? Why is cyber hygiene essential for business systems? What are the basic best practices for performing cyber..

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Protecting Your Business: Do You Have These 3 Most Important Cybersecurity Policies?

More than ever, SMBs need the expertise of IT managed service providers. Key Takeaways: Last year, there was a 424% increase in data breaches for SMBs Top-tier cybersecurity is essential, yet 75% of these B2B companies don’t have the IT personnel with cybersecurity expertise 47% of these businesses..

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