Your business technology should enable you to do your best work. This is possible when your technology aligns with your organizational mission, business model, and workflows. Our aim is that your computer systems empower your people and organization. We believe that a great IT support experience goes deeper than best practices in technology. That is why we speak to leadership and employee productivity as well.
Businesses are built on relationships. And just like personal relationships sometimes fade overtime, business relationships do too. Unless, of course, the relationship is maintained well. If your relationship with your IT provider has lost its spark, you have two options, repair the relationship,..
The IT support function comes in a variety of shapes and sizes. From full-time employees to IT consultants to managed service providers, it's hard to tell if you are paying too much for what you are getting. To fully answer the question about whether or not you are spending too much, you need to..
In October of 2017, Northern California was set ablaze, creating chaos and confusion for the communities in the surrounding areas. At that time, no one was ready for a natural disaster of that magnitude. Even after the initial threat was over, businesses struggled to get back to normal.
Retaining IT professionals is extremely hard when the tech industry has the highest turnover rate among any other industry. So, if you lost your IT guy, you are most certainly not alone. This might be the 2nd or 3rd time this has happened to you. If so, now might be the time to make a business..
If your organization is set on hiring an IT professional instead of a Managed Service Provider, you are not alone. Many businesses and organizations under 100 computer users go this route. Managing IT in-house has a single most important strategic factor that will impact business security and..
When it comes to IT support, the number one thing that people are worried about is not what you might think. It is not security risks, such as hacking and ransomware. It is not downtime. It is not desktop support. Though each of these is worrisome, they would be better classified as symptoms...
These articles are written by the people of Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond. Articles should be read as expert knowledge from individual contributors and not as Endsight's official stance on included topics.
Endsight delivers premium IT management and support to small and medium-sized businesses of all industries. Our service combines trained IT professionals with sophisticated automation and remote management technology to create reliable networks that lever our clients' business model, mission, and people.