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Endsight Blog: Leadership, Productivity, Technology

These articles are published by Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond.

We believe that your computer systems help your people and organization thrive. Because a great IT support experience goes deeper than best practices in technology, we also cover topics such as leadership and employee productivity.

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My IT Guy Quit. Now What?

Retaining IT professionals is extremely hard when the tech industry has the highest turnover rate among any other industry. So, if you lost your IT guy, you are most certainly not alone. This might be the 2nd or 3rd time this has happened to you. If so, now might be the time to make a business..

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6 Ways to Hire the Best IT People

If your organization is set on hiring an IT professional instead of a Managed Service Provider, you are not alone. Many businesses and organizations under 100 computer users go this route. Managing IT in-house has a single most important strategic factor that will impact business security and..

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Risk Is for Gambling, Not IT

When it comes to IT support, the number one thing that people are worried about is not what you might think. It is not security risks, such as hacking and ransomware. It is not downtime. It is not desktop support. Though each of these is worrisome, they would be better classified as symptoms...

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Private Cloud vs. Public Cloud vs. Internal Hosting

Should I keep my servers internally and back them up to the public cloud? Should I host them in a private cloud with some minor internal hosting redundancy? Should I exclusively use the public cloud (like Dropbox for business) and forget about internal hosting altogether?

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Can IT Managed Services Make Your Firm Healthier?

Last year, I read Pat Lencioni’s book, The Advantage. The Advantage is my favorite thus far of the nine Lencioni books I’ve read. Here’s how it inspired me to refresh the way we handle corporate strategic planning.

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Microsoft Office vs. Google Apps: Training Is the Key

For years, small businesses only had one real choice for business productivity software: Microsoft Office. But that may change as web-based applications, delivered via the cloud, flood the market.

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