Endsight Blog: Leadership, Productivity, Technology

Last year, I read Pat Lencioni’s book, The Advantage. The Advantage is my favorite thus far of the nine Lencioni books I’ve read. Here’s how it inspired me to refresh the way we handle corporate strategic planning.

Printers continue to be a serious cause for frustration. There is a reason the scene in Office Space, where they tear apart a printer in the field, still resonates with us. As other technology gets more sophisticated, printers have remained as frustrating and difficult to manage as ever.

When a company decides to change to their IT support, it is often for the same reasons. Typically it’s because IT issues are taking too long to resolve, users are experiencing repeat issues, and the current response and resolution rates are slow. While these are valid reasons for wanting to switch,..

I’ve used Microsoft Excel for years as a way to analyze a sales pipeline or as a way to clean up customer lists. I’ve even used many of the rudimentary functions and calculation tools to help me total the cost of a marketing budget or to calculate percentages. But that has really been the extent of..

Generally, we do not recommend that our clients spend their valuable time attempting to solve minor computer issues. Endsight maintains a fully staffed response center whose sole purpose is to solve these problems for our clients.