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Endsight Blog: Leadership, Productivity, Technology

These articles are published by Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond.

We believe that your computer systems help your people and organization thrive. Because a great IT support experience goes deeper than best practices in technology, we also cover topics such as leadership and employee productivity.

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Recent posts by John Grover

7 Rules For Having A Successful Job Interview

Even though the IT field is full of capable, ambitious individuals looking to leave their mark, being capable isn’t always enough. When I interview people for Endsight, I’m looking to understand whether an individual will fit our culture, but also bring in some new stuff.

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What Is the Balance in Your Trust Account?

Every interaction you have with someone is either building trust or tarnishing trust. A great way to look at it is through the metaphor of emotional bank accounts. Steven Covey’s book, The Speed of Trust outlines this concept very well. Every interaction either deposits trust or withdraws trust.

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Success Comes to Those Who Embrace Challenge

Our personalities are malleable. We can reshape ourselves. We can change our beliefs and create new habits. We can even change our identities if we want to. If you’ve acted indecisively at work, you can learn to act decisively. If you’ve acted timidly during one-on-one meetings with your..

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Increase Emotional Intelligence with This List

In the twenty-plus years since the concept of Emotional Intelligence was introduced in by Daniel Goleman, the world has changed dramatically, and the need for emotional intelligence has only intensified. Consider that a fractured political climate is now the norm, with candidates using emotions..

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Vagueness: The Silent Enemy Holding You Back

Want more success as a leader in your organization? Set more specific intentions. Intentions are a fancy way to describe what is more commonly referred to as, to-do lists and tasks. Let’s start out with some science. Over the last few decades, NYU researcher Peter Gollwitzer has been one of the..

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