Endsight-Full-Screen.jpg

Leadership, Productivity, and IT Support

Enabling your people to do their best work and carry forth your organizational mission through articles on leadership, productivity, and technology

Your business technology should enable you to do your best work. This is possible when your technology aligns with your organizational mission, business model, and workflows. Our aim is that your computer systems empower your people and organization. We believe that a great IT support experience goes deeper than best practices in technology. That is why we speak to leadership and employee productivity as well.

Subscribe by

Recent posts by Mike Chaput

Demand for MS Teams and Zoom Might Make You Rethink Your Remote Access Strategy

Working from home is not a new concept; however, shelter in place orders resulted in companies needing to conduct virtual meetings through remote sessions more frequently than in the past. With more demand for video conferencing, such as Microsoft Teams video meetings and Zoom meetings, we can now..

Read more

Cybersecurity Countermeasures in the Wake of Ransomware Attacks

The following blog post is an open letter to every Endsight customer, sent recently. We are providing this for public consumption to benefit the business community and anyone who has a current or future relationship with Endsight.

Read more

Endsight Pricing - What Am I Paying For?

The following blog post is an open letter to every employee at Endsight, sent sometime within the past several months. We are providing this for public consumption to benefit the business community and anyone who has a current or future relationship with Endsight.

Read more

Excellent Customer Experience Starts with Detailed Focus

The following blog post is an open letter to every employee at Endsight, sent sometime within the past several months. We are providing this for public consumption to benefit the business community and anyone who has a current or future relationship with Endsight.

Read more

Blameless Culture: Difficult but Possible

Imagine what it would feel like to have a perfectly blameless culture. Mistakes would be thought of as nothing more than opportunities to get better. Employees would be unconcerned with judgment and repercussion when they made mistakes and thus would expose errors more quickly. Managers would see..

Read more

Shame as a Performance Management Tool

One of the most important leaders in Total Quality Management is a guy named Edward Deming. Deming has a robust academic background including a BS in Electrical Engineering, a Masters in both mathematics and physics, along with Ph.D. from Yale. He’s a smart dude, but he is most famous for his..

Read more

These articles are written by the people of Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond. Articles should be read as expert knowledge from individual contributors and not as Endsight's official stance on included topics.

Subscribe to get updates!