Leadership, Productivity, and IT Support

When we have a trusting relationship with colleagues, we don’t need to convince others of our intentions. In a trusting organizational culture, we can avoid much of the bureaucracy and politics. In fact, studies show that trust affects economic and social developments. Trust bypasses many..

The following blog post is an open letter to every employee at Endsight, sent sometime within the past several months. We are providing this for public consumption to benefit the business community and anyone who has a current or future relationship with Endsight.

Our personalities are malleable. We can reshape ourselves. We can change our beliefs and create new habits. We can even change our identities if we want to. If you’ve acted indecisively at work, you can learn to act decisively. If you’ve acted timidly during one-on-one meetings with your..

Imagine what it would feel like to have a perfectly blameless culture. Mistakes would be thought of as nothing more than opportunities to get better. Employees would be unconcerned with judgment and repercussion when they made mistakes and thus would expose errors more quickly. Managers would see..

When I worked on a high ropes course in college, my job was straightforward, simple, and fun! I knew exactly what I needed to do to progress to the next level, I knew how to train up on team building activities, I attended technical trainings, workshops, and outdoor trips to learn skills and gain..

One of the most important leaders in Total Quality Management is a guy named Edward Deming. Deming has a robust academic background including a BS in Electrical Engineering, a Masters in both mathematics and physics, along with Ph.D. from Yale. He’s a smart dude, but he is most famous for his..