Endsight Blog: Leadership, Productivity, Technology

Dwight Eisenhower is credited with saying “Plans are worthless, but planning is everything.” No cybersecurity plan, however thorough and supported by cutting-edge technology, is perfect. Especially when you factor in the free will of your employees and an ever-changing landscape of threats, there..

If you are concerned about data security in your company, that’s a good thing. Protecting your company’s data, and other information that is in your organization’s care, is an essential responsibility in today’s environment. Data security, however, is just one piece of a comprehensive asset..

The starting point for an effective cybersecurity plan is so simple, it’s often overlooked. You must develop a comprehensive list of what you have, including the growing amount of data that resides outside of your company, before even worrying about a protection plan. Put more bluntly: You can’t..

How long should IT support tickets take to resolve? This is a common question that we get from potential buyers of IT services. When this question is asked, we can be certain that they are talking about the reactive technical support portion of the Managed Services model, also known as the IT..

Businesses are built on relationships. And just like personal relationships sometimes fade overtime, business relationships do too. Unless, of course, the relationship is maintained well. If your relationship with your IT provider has lost its spark, you have two options, repair the relationship,..

Most Managed Service Providers (MSPs) have a fixed monthly fee as part of the contractual agreement. This monthly fee usually covers a core set of services, such as managed antivirus, patching, alerting, monitoring and possibly strategic consulting for the information technology (IT) environment...