Technology Alignment

When it comes to IT support, the number one thing that people are worried about is not what you might think. It is not security risks, such as hacking and ransomware. It is not downtime. It is not desktop support. Though each of these is worrisome, they would be better classified as symptoms...

If you've been following security news over this weekend, you may have heard of WannaCry. Here is the latest update from Colin Smith, one of our engineers:

Should I keep my servers internally and back them up to the public cloud? Should I host them in a private cloud with some minor internal hosting redundancy? Should I exclusively use the public cloud (like Dropbox for business) and forget about internal hosting altogether?

In the summer of 2014, California had a serious earthquake in Napa resulting in power outages and caused many businesses to come to a screeching halt. For companies without private cloud services, this was a problem, but what would it look like if they had access to their work remotely? First,..

A few years ago, a CBS report described an overlooked security risk in copy machines and printers.  More concerning than that – this problem has been around for 13 years and not much has changed. As of 2002, most printers and digital copiers contain hard drives. It is still relatively easy to..

Damages from a computer virus can be boiled down to how many people are affected, amount of downtime, and how long it takes to clean up the mess. This article consists of three cases of a nasty ransomware virus called CryptoWall.