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Leadership, Productivity, and IT Support

Enabling your people to do their best work and carry forth your organizational mission through articles on leadership, productivity, and technology

Your business technology should enable you to do your best work. This is possible when your technology aligns with your organizational mission, business model, and workflows. Our aim is that your computer systems empower your people and organization. We believe that a great IT support experience goes deeper than best practices in technology. That is why we speak to leadership and employee productivity as well.

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How to Protect Yourself from a Social Engineering Attack

If you own a computer, cell phone, tablet, or another technology medium, odds are you have been a target for a social engineering attack. Simply put, social engineering occurs when an attacker strategically manipulates a person to give up their private information. These attackers are attempting to..

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Not Secure Websites: How Concerned Should My Organization Be?

The Chrome build 68 went live earlier this month, which brings an anticipated change to HTTPS browser address bar notifications. Any web page not running HTTPS with a valid TLS certificate will show a "Not secure" warning in the Chrome address bar from version 68 onward.

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Password Best Practices

Before you read another password best practices article, consider the following two trends. One, computers are getting faster through the exponential growth of technology. And two, hackers are getting smarter through common hacking knowledge and software. The combination of these two trends makes..

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Risk Is for Gambling, Not IT

When it comes to IT support, the number one thing that people are worried about is not what you might think. It is not security risks, such as hacking and ransomware. It is not downtime. It is not desktop support. Though each of these is worrisome, they would be better classified as symptoms...

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WannaCry Ransomware - Should You Be Concerned?

If you've been following security news over this weekend, you may have heard of WannaCry. Here is the latest update from Colin Smith, one of our engineers:

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The Hidden Security Risk That Could Hurt Your Business

A few years ago, a CBS report described an overlooked security risk in copy machines and printers.  More concerning than that – this problem has been around for 13 years and not much has changed. As of 2002, most printers and digital copiers contain hard drives. It is still relatively easy to..

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These articles are written by the people of Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond. Articles should be read as expert knowledge from individual contributors and not as Endsight's official stance on included topics.

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