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Leadership, Productivity, and IT Support

Enabling your people to do their best work and carry forth your organizational mission through articles on leadership, productivity, and technology

Your business technology should enable you to do your best work. This is possible when your technology aligns with your organizational mission, business model, and workflows. Our aim is that your computer systems empower your people and organization. We believe that a great IT support experience goes deeper than best practices in technology. That is why we speak to leadership and employee productivity as well.

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Recent posts by Samuel Hatton

Dealing with Overwhelm in the Workplace in 5 Steps

When I worked on a high ropes course in college, my job was straightforward, simple, and fun! I knew exactly what I needed to do to progress to the next level, I knew how to train up on team building activities, I attended technical trainings, workshops, and outdoor trips to learn skills and gain..

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Password Best Practices

Before you read another password best practices article, consider the following two trends. One, computers are getting faster through the exponential growth of technology. And two, hackers are getting smarter through common hacking knowledge and software. The combination of these two trends makes..

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WannaCry Ransomware - Should You Be Concerned?

If you've been following security news over this weekend, you may have heard of WannaCry. Here is the latest update from Colin Smith, one of our engineers:

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Private Cloud vs. Public Cloud vs. Internal Hosting

Should I keep my servers internally and back them up to the public cloud? Should I host them in a private cloud with some minor internal hosting redundancy? Should I exclusively use the public cloud (like Dropbox for business) and forget about internal hosting altogether?

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CryptoWall Case Study - IT Security and Process

Damages from a computer virus can be boiled down to how many people are affected, amount of downtime, and how long it takes to clean up the mess. This article consists of three cases of a nasty ransomware virus called CryptoWall.

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These articles are written by the people of Endsight, a locally outsourced IT firm with offices in Berkeley, Napa, and St Helena, serving the Greater San Francisco Bay Area and beyond. Articles should be read as expert knowledge from individual contributors and not as Endsight's official stance on included topics.

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