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Leadership, Productivity, and IT Support

Enabling your people to do their best work and carry forth your organizational mission through articles on leadership, productivity, and technology

Your business technology should enable you to do your best work. This is possible when your technology aligns with your organizational mission, business model, and workflows. Our aim is that your computer systems empower your people and organization. We believe that a great IT support experience goes deeper than best practices in technology. That is why we speak to leadership and employee productivity as well.

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Cybersecurity Countermeasures in the Wake of Ransomware Attacks

The following blog post is an open letter to every Endsight customer, sent recently. We are providing this for public consumption to benefit the business community and anyone who has a current or future relationship with Endsight.

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7 Rules For Having A Successful Job Interview

Even though the IT field is full of capable, ambitious individuals looking to leave their mark, being capable isn’t always enough. When I interview people for Endsight, I’m looking to understand whether an individual will fit our culture, but also bring in some new stuff.

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What Is the Balance in Your Trust Account?

Every interaction you have with someone is either building trust or tarnishing trust. A great way to look at it is through the metaphor of emotional bank accounts. Steven Covey’s book, The Speed of Trust outlines this concept very well. Every interaction either deposits trust or withdraws trust.

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Endsight Pricing - What Am I Paying For?

The following blog post is an open letter to every employee at Endsight, sent sometime within the past several months. We are providing this for public consumption to benefit the business community and anyone who has a current or future relationship with Endsight.

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Excellent Customer Experience Starts with Detailed Focus

The following blog post is an open letter to every employee at Endsight, sent sometime within the past several months. We are providing this for public consumption to benefit the business community and anyone who has a current or future relationship with Endsight.

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These articles are written by the people of Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond. Articles should be read as expert knowledge from individual contributors and not as Endsight's official stance on included topics.

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